Alert:

We Would like to inform you that Waqa Medical Examination Center’s last working day will be Thursday, 27 August 2026, and the center will be officially closed effective Friday, 28 August 2026.

We would like to inform you that the X-ray equipment maintenance project at Mareeshid Health Center will commence on Friday, 7 August 2026. During the maintenance period, weekend on-call X-ray services will be temporarily transferred to Al Madinah Health Center to ensure the continuity of emergency radiology services until the maintenance work is completed and the service resumes.

We would like to inform you that Muhaisnah Health Center will undergo emergency maintenance for a period of two months, subject to extension, effective Monday, 3 August 2026. During the maintenance period, temporary changes to the health center's operating hours and selected services will be implemented.

We would like to inform you that dental treatment services at Al-Salama Health Center are temporarily stopped due to maintenance work. Accordingly, dental services will be moved from Al-Salama Health Center to Al-Khazan Health Center.

We would like to inform you that the Orthopedic Clinic has been opened at Kuwait Hospital – Dubai

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Digital Accessibility Statement

Commitment to Digital Accessibility

We are dedicated to making our digital platforms accessible and inclusive for all, including People of Determination and Senior Citizens. Our commitment reflects the UAE's vision for a barrier-free digital ecosystem, as outlined in the UAE National Policy for Digital Accessibility.

We are fully committed to adhering to the standards outlined below, and we will continually assess, refine, and enhance our practices, website, and digital services to ensure that these standards are met and further improved over time.

Accessibility Standards

Our digital platforms developed using the UAE Design System are inherently compliant with WCAG 2.2 AA standards, offering advanced features for greater inclusivity..

Ongoing Accessibility Efforts

We are committed to maintaining accessibility as a continuous process. Our efforts include regularly testing and updating our websites and mobile applications to improve usability for all users.

Accessibility audits and user feedback help us identify and address any barriers that may arise, ensuring a seamless experience for all.

Accessible Features

Our platforms are equipped with the following features to enhance usability for all:

  • Text Reader: A text-to-speech feature that allows users to listen to on-screen content, especially helpful for individuals with visual impairments or reading difficulties.
  • Alternative Text for Images: Descriptive alternative text is provided for all non-decorative images, allowing users with visual impairments to understand visual content through screen readers.
  • Adjustable Font Size: Users can adjust the font size for better readability, benefiting those with low vision.
  • Keyboard Navigation: Full navigation of our platform can be done using a keyboard, ensuring accessibility for individuals with motor disabilities.
  • High-Contrast Mode: A high-contrast mode is available to enhance the visibility of text and images for users with visual impairments.
  • Sign Language Translation: For critical services, we offer a sign language translation feature to assist individuals with hearing impairments.
  • Speech Recognition: Voice control functionality is available, allowing users to interact with certain features using speech commands, designed for individuals with motor or cognitive disabilities.
  • Accessible Forms: Our forms are fully compatible with assistive technologies, ensuring ease of use for all users.
  • Video Captions and Transcripts: Captions and transcripts are available for video content, ensuring that individuals with hearing impairments can fully engage with our materials.
  • Multi-Language Support: Our platforms offer support for multiple languages, including sign language, making it accessible to a wider range of users with diverse needs.

Continuous Improvement

We are committed to improving accessibility through:

  • Regular audits and testing of our digital platforms.
  • Incorporating user feedback to address barriers.
  • Updating features to align with evolving standards

Limitations and Exceptions

Despite our efforts, some content or third-party integrations may not fully comply with accessibility standards. If you encounter issues, please contact us to request an alternative format or additional support.

Feedback and Support

If you experience difficulties accessing our digital platforms or have suggestions for improvement, please reach out to our support team:

We value your feedback and are committed to resolving accessibility issues promptly.

Compliance with Laws and Policies

We comply with all relevant UAE laws and regulations regarding digital accessibility, and we adhere to the directives of the UAE Telecommunications and Digital Government Regulatory Authority (TDRA).

You can visit the following link to view the National Policy for Digital Accessibility.

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