Topic
Dibba Fujairah Hospital provides the electronic clinic service with the aim of providing innovative and modern treatment and diagnostic services to all society members over the phone, in order to save time and effort for patients and reduce the number of hospital visits to receive treatment.
Objective
Measuring the satisfaction of customers with this service, which aims to raise the level of happiness and positivity in society, in addition to engaging customers to propose new ideas for service development.
Decision
Through this topic, we aim to develop the working mechanism and improve the performance of the electronic clinic, the services provided and related initiatives, as per customers' vision & ambition.