Your browser is outdated! For the best experience, please update to a latest version.
Alert:

We would like to inform you that Al-Khalibiya Health Center will be inaugurated and will start receiving patients from Wednesday, 26 November 2025.

We would like to inform you that the services of Falaj Al Mualla Physiotherapy Center have been suspended and the center has been closed since May 2025.

We would like to inform you that Al-Khalibiya Health Center will be temporarily closed, starting from Sunday, November 9, 2025, until further notice, as part of our efforts to improve services and ensure the quality of their delivery. Services will be transferred to Al-Halah Health Center.

We would like to inform you that Al Salama Health Center will be temporarily closed from Friday, 10 October 2025 until Sunday, 12 October 2025. During this period, Al Khazan Health Center will be open instead, according to the following schedule: Friday: 7:30 AM – 12:00 PM, 17:00 PM – 22:00 PM Saturday & Sunday: 8:00 AM – 13:00 PM, 17:00 PM – 22:00 PM

We would like to inform you that Falaj Al Mualla Health Center – Umm Al Quwain has been transferred to the Initiatives of the UAE President, may Allah protect him, and is no longer under the facilities of Emirates Health Services.

The Favorite Communication Channels for Audience

Open Date : 01/06/2022|Close Date: 30/08/2022

Topic:
As part of its keenness to enhance the positive communication with the public, EHS seeks to assess the public's satisfaction with its communication channels, where it's considered as a primary and important part of its strategy that helps to develop its services for all society members.


Objective:
Through this consultation, the Ministry seeks to measure public satisfaction with its communication channels and monitor their proposals and development opinions that increase their readiness to interact with these means optimally.


Decision:
After reviewing the public opinions and suggestions, more communication channels will be activated based on audience suggestions, and those channels will also be used for marketing purposes.


Outcome

Audience prefer call center.

IVR marketing will be used to promote EHS digital channels.

The call center works 24\7 to meet customers needs.

The results are aligned with the work process at EHS.

Download outcome file


Comments ( )


Do you think this content is helpful?

Have you used our services at our service center or digitally recently?