E-Refund System

E-Refund System

The automated e-refund system provides a self-contained portal for customers to register and apply for a refund, without having to go to the customer center or the concerned entity.

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Procedures

Frequently asked questions

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Required Documents For Refund Of Fees Related To Treatment
  1. Letter from the hospital stating the reason for refund
  2. Emirates ID
  3. Payment Receipt
  4. Official IBAN letter (Bank account details )
  5. Another supporting documents
Required Documents For A Refund Of The Fees For Examination Of Medical Fitness For Residency Visa
  1. Payment Receipt
  2. Cancellation letter from medical examination center
  3. Bank account details for the applicant or sponsor.
  4. Another supporting documents
Required Documents For Refund Of The Fees For Healthcard
  1. Payment Receipt
  2. Cancellation letter
  3. Bank account details for the applicant or sponsor.
  4. Another supporting documents
Required Documents For A Refund Of The Fees For Pre-Employment Or Pre-University Fitness Screening
  1. Payment Receipt
  2. Cancellation letter from medical examination center
  3. Bank account details for the applicant or sponsor.
  4. Another supporting documents
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