Alert:

The Service of “Medical Fitness” will be Temporarily Stopped for Maintenance Activity on Monday, 4 March 2024 from 9:00 PM till 10:00 PM

Dear customers, the Family Promotion Health Center in Ras Al Khaimah has been closed from 17 January 2024, and you can go to the Abdullah Bin Ali Al Sharhan Health Center.

The Service of “Medical Fitness” will be Temporarily Stopped for Maintenance Activity on Friday, 12 January 2024 from 9:00 PM till 11:00 PM

Alfaseel Family Health Promotion Center in Fujairah and Alnahwa Helth Center in Sharjah have been closed from November 6, 2023 until further notice, You can go to the alternative health centers: Al Lulueyah Health Center in Sharjah - Kalba Health Center - Murishid Health Center in Fujairah - Al Madina Health Center in Fujairah)

E-Refund System

E-Refund System

The automated e-refund system provides a self-contained portal for customers to register and apply for a refund, without having to go to the customer center or the concerned entity.

Procedures


Frequently asked questions

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Required Documents For Refund Of Fees Related To Treatment
  1. Letter from the hospital stating the reason for refund
  2. Emirates ID
  3. Payment Receipt
  4. Official IBAN letter (Bank account details )
  5. Another supporting documents
Required Documents For A Refund Of The Fees For Examination Of Medical Fitness For Residency Visa
  1. Payment Receipt
  2. Cancellation letter from medical examination center
  3. Bank account details for the applicant or sponsor.
  4. Another supporting documents
Required Documents For Refund Of The Fees For Healthcard
  1. Payment Receipt
  2. Cancellation letter
  3. Bank account details for the applicant or sponsor.
  4. Another supporting documents
Required Documents For A Refund Of The Fees For Pre-Employment Or Pre-University Fitness Screening
  1. Payment Receipt
  2. Cancellation letter from medical examination center
  3. Bank account details for the applicant or sponsor.
  4. Another supporting documents
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