Alert:

We would like to inform you that Al Salama Health Center will be temporarily closed from Friday, 10 October 2025 until Sunday, 12 October 2025. During this period, Al Khazan Health Center will be open instead, according to the following schedule: Friday: 7:30 AM – 12:00 PM, 17:00 PM – 22:00 PM Saturday & Sunday: 8:00 AM – 13:00 PM, 17:00 PM – 22:00 PM

We would like to inform you that Falaj Al Mualla Health Center – Umm Al Quwain has been transferred to the Initiatives of the UAE President, may Allah protect him, and is no longer under the facilities of Emirates Health Services.

We would like to inform you that radiology services at Al Madam Health Center will be temporarily suspended due to maintenance work and will be notified of any updates regarding the resumption of service later.

We would like to inform you that Al Quoz Center will operate in a trial opening phase from July 21 to 25, 2025 (Monday to Friday | 9:00 AM to 5:00 PM) and the official launch of the center is scheduled for 28th July 2025.

We would like to inform you that the schedule for healthy children's vaccinations at Wadi Al Helo Health Center will be changed starting from August 1, 2025. Vaccinations will be available every Tuesday and Thursday from 08:00 AM to 02:30 PM.

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Renew of a Health Card

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This service enables patients to apply for a health card, which entitles the owner to receive health and treatment services at EHS health facilities.

Service Process

  • 1

    Smart Service using a valid Emirates ID card:

    • Create the request through the smart service, either through the online service or at typing centers.
    • Pay the service fees.
    • Issue the health card
  • 2

    Manual transactions - requiring supporting document attachments:

    • Create the request through the smart service, either through the online service or at typing centers.
    • Pay the service fees.
    • The request is reviewed by the designated health registration officer
    • If approved, a text message and email are sent to the applicant confirming the approval
    • Upon receiving approval, the applicant can avail the service.
    • In case of rejection and return of the application, the applicant can modify the request and resubmit it for approval
  • 3

    People of Determination Transaction:

    • Create the request through the smart service, either through the online service or at typing centers.
    • The application is checked by the concerned Medical Committee
    • In case of approval, a text message will be sent to the customer with the approval.
    • Pay the service associated fee.
    • The customer can benefit from the service after obtaining the approval of the Medical Committee for the Disabled and completing the payment.

Conditions & Requirements

  1. valid Emirates ID

  2. Health cards are valid for 5 years for citizens and GCC nationals, and 1 year for Expat.

  3. An electronic health card, new or renewed, is linked to the Emirates ID but has an independent validity.

  4. Only one card is issued per person.

  5. The medical committee should approve the medical report for People of Determination category

FAQ’s

Service completion duration

Smart Service by using a valid ID card:

  1. 5 minutes
Manual transactions requiring supporting documents:
  1. 3 working days from the date of application submission/re-submission.

People of Determination Applications:

  1. 8 working days

Service Fees

UAE citizens: 20 AED.

GCC citizens: as follows

  • 20 AED (GCC Resident)
  • 50 AED -GCC Visitor (with one-year validity)

Expatriates:

  • 100 AED Resident (with one-year validity)
  • 100 AED Visitors (with 3-month validity)

People of Determination:

  • 50 AED

Other Fees:

  • 15 AED EHS share for the smart services
  • Bank service charge
  • Additional charges will apply in case submitting the application through typing center channel

Service channels

  • EHS Website

Target audience

All categories of customers.

Service Limitations

The Health Card can only be utilized at EHS facilities.

Service Provision Timings

  • Website: 24 hours/7 days a week

Service Type

Transactional

Sub Service Type

Auxiliary

Required Documents

  1. The following is an explanation of the documents according to the nature of the customers:

  2. UAE Citizens, GCC Citizens, and residences of other nationalities:

    A valid Emirates ID

  3. The husband/wife of UAE citizen:

    A valid residence permit for the husband/wife (except for the GCC citizens).
    A valid Emirates ID for the foreign husband/ wife.
    A valid Emirates ID for the uae citizen husband wife.
    A valid passport for both the foreign husband/wife and the uae citizen husband/wife.
    Marriage contract or marriage continuity certificate that does not exceed 6 months if more than one year has passed since the marriage contract.
    Family book for the UAE national husband/wife.

  4. Children of the UAE female citizens:

    The birth certificate
    A valid Emirates ID for the son/daughter
    A valid passport for the son/daughter.
    A valid Emirates ID for the mother
    A valid passport for the mother.
    Proof of non-marriage and non-work for children over 18 years old
    Family book "Khulasat Al Qaid" (for the mother)

  5. Parents (parents) of citizens:

    A valid residence permit (father/mother) (except for citizens of the GCC).
    A valid Emirates ID (father/mother).
    Valid passport (father/mother).
    Dependency certificate or kinship certificate (father/mother).
    Valid Emirates ID (son).
    Valid passport (son).
    Birth certificate (son).
    Family book "Khulasat Al Qaid" (for the son)

  6. Newborns:

    birth certificate.
    Father's passport.
    Mother's passport.
    The father's Emirates ID.
    The mother's Emirates ID.
    Father's residence permit.
    Mother's residence permit.

  7. People of Determination:

    Copy of valid Emirates ID card.
    A copy of a valid passport.
    A valid residence copy.
    A medical report issued by a government medical facility that does not exceed 3 months.

Play the video to help you apply the service

Play the video to help you apply the service

Service locations

For assistance, get in touch through

info@ehs.gov.ae

Provide Reference data (Government Entities)

provided to government Entities only by providing reference data for service beneficiaries

https://www.ehs.gov.ae/en/services/partnership-management-system

Related Services

Issue of a Health Card

This service enables patients to apply for a health card, which entitles the owner to receive health and treatment services at EHS health facilities.

Start Service

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