Alert:

Due to maintenance work at the Dubai Specialized Dental Center, pediatric dental services were transferred to Al Muhaisnah Health Center, and general and emergency treatment services were transferred to Primary Health Care Centers (Hor Al Anz, Al Ittihad, Al Muhaisnah, Al Awir), starting from March 4, 2024, for 6 months. The working hours of the Dubai Specialized Dental Center have changed, find out by clicking here.

The Service of “Medical Fitness” will be Temporarily Stopped for Maintenance Activity on Monday, 4 March 2024 from 9:00 PM till 10:00 PM

Dear customers, the Family Promotion Health Center in Ras Al Khaimah has been closed from 17 January 2024, and you can go to the Abdullah Bin Ali Al Sharhan Health Center.

The Service of “Medical Fitness” will be Temporarily Stopped for Maintenance Activity on Friday, 12 January 2024 from 9:00 PM till 11:00 PM

Alfaseel Family Health Promotion Center in Fujairah and Alnahwa Helth Center in Sharjah have been closed from November 6, 2023 until further notice, You can go to the alternative health centers: Al Lulueyah Health Center in Sharjah - Kalba Health Center - Murishid Health Center in Fujairah - Al Madina Health Center in Fujairah)

Digital Participation Policy

Purpose and Scope

The Policy aims to enhance interaction with customers with respect, transparency and professionalism, to achieve their satisfaction and happiness and in the interest of individuals and society.

To organize the process of managing comments and responses received through the e-participations pages, which include blogs, and digital consultation on the website and through the official portal of Emirates Government.

The Policy applies to all customers and partners of Emirates Health Services (EHS).

Our Commitment towards you:

We always address and treat you with respect and attention.

We communicate with you through a helpful team that is knowledgeable, understands your needs and can respond your requests.

We respond to your requests in a timely manner and without undue delay.

We provide you with accurate information and proper service procedures.

We are here to communicate with you at all times and through channels and websites that suit you as much as possible.

We welcome your opinions and suggestions to share with you in the development of our services.

Supervision Policy:

Emirates Health services (EHS) welcomes all opinions and suggestions, and your input will be appreciated by us and we will take them into account as an important reference in discussing improvements and developments in our services. Knowing that the (EHS) shall have the full right to prevent the appearance of any content that could be as follows:

Threats to security.

Violates and offends the privacy of others.

Inappropriate, Obscene, or Defamatory.

Interprets as prejudiced or harmful to any section of society based on race, color, nationality or religion.

Violates intellectual property rights.

Includes inappropriate language.

Violates local laws.

Includes spam messages, and promotes trade.

Includes group or political discussions.

Usage policy

Emirates Health Services (EHS) uses Facebook, Twitter, YouTube and Instagram to make official announcements, share news and also to trigger discussion. It uses consultations to hear public voice about improving EHS services. It uses blogs to share views and facilitate discussion. Our polls aim to measure public opinion. The ideation platform engages the public in redesigning the services and policies by presenting innovative ideas that will enhance the quality of life.

Response Policy

Responses received through consultations will be analyzed by Emirates Health Services (EHS) at the end of the survey period. Decisions taken will be published on e-Consultation & Decision page on EHS website and on Consultations on Sharik.ae.

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