The Subject
EHS is keen to predict the services that customers need by studying their specific needs and preferences, in order to design integrated proactive services that achieve their satisfaction and happiness, and contribute to achieving the vision of the UAE to be the best country in the world in providing government services.
The Objective
This consultation aims to measure customers' awareness of our proactive services, involve them, and benefit from their opinions on the best channels they prefer to access information related to these services.
The Decision
After studying the results of the survey, the audience will be targeted based on the channels that have been chosen, and the awareness of customers will be measured before and after the awareness and marketing campaign, to ensure that the objectives of the campaign are successfully achieved.