Alert

:Subject

Al Fujairah Hospital launched the "We Reach You" initiative which aims to ensure customers' happiness by responding to all customers' inquiries about medical appointments, communicating with customers to remind them of appointments, and providing the necessary assistance to amend appointments based on customers' preferences and desires. This consultation has been published to identify customers' opinions about booking a medical appointment service at Al Fujairah Hospital and to improve the customers' experience accordingly


:Details and Goals

This consultation aims to improve the customer experience in obtaining a medical appointment service at Al Fujairah Hospital to achieve customer satisfaction


:Decisions expected as a result of this initiative

Improving the customers' experience of booking a medical appointment service at Al Fujairah Hospital based on customers' opinions

Survey : https://msurvey.government.ae/survey/Emirates%20Health%20Services/h8T

Date:

  • Open Date : 15/09/2023
  • Close Date: 31/12/2023

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