The Service of “Medical Fitness” will be Temporarily Stopped for Maintenance Activity on Monday, 4 March 2024 from 9:00 PM till 10:00 PM

Dear customers, the Family Promotion Health Center in Ras Al Khaimah has been closed from 17 January 2024, and you can go to the Abdullah Bin Ali Al Sharhan Health Center.

The Service of “Medical Fitness” will be Temporarily Stopped for Maintenance Activity on Friday, 12 January 2024 from 9:00 PM till 11:00 PM

Alfaseel Family Health Promotion Center in Fujairah and Alnahwa Helth Center in Sharjah have been closed from November 6, 2023 until further notice, You can go to the alternative health centers: Al Lulueyah Health Center in Sharjah - Kalba Health Center - Murishid Health Center in Fujairah - Al Madina Health Center in Fujairah)


what is metaverse

What is


Metaverse is a seamless convergence of our physical and digital lives, creating a unified, virtual community where users can work, play, relax, transact and socialize. It converges several technologies such as VR/AR, and different data & AI technologies, to create a unique immersive experience within a three-dimensional environment where users interact with their digital surroundings and other users as if they are in a shared space.



The solution will provide an interactive metaverse based 3D space where people can meet with EHS healthcare professionals, irrespective of where they are physically located. Users will access the Metaverse platform through a secure link using their personal device equipped with camera, microphone, and speakers without the need of having any additional device like headset or additional controllers to experience and interact in the metaverse environment. In the virtual space, doctors can communicate with the patient to assess health conditions, discuss treatment plans, conduct therapies and counseling, in addition to any other clinical services that don't require physical touch.

what is metaverse

December 2022

The Mental Health Clinic on Metaverse will enable doctors to communicate with patients anywhere in the UAE.


December 2022

Communicate with the customer to provide general information on all EHS services, receive suggestions, hear complaints, book appointment in addition to any other services that don’t require ID verification.


December 2022

The Family Health Promotion Clinic on Metaverse will enable doctors to communicate with patients anywhere in or outside the UAE, to diagnose, and provide treatment plans for some specialties such as nutrition and smoking cessation.

EHS Objectives

Objective (1): Provide virtual services for everyone, with no boundaries.

Objective (2): Drive change for the UAE’s People of Determination, enabling them to access Emirates Health ServicesEHS services without the need to physically move from their homes to finish their transactions more smoothly

Objective (3): Allow Emirates Health ServicesEHS’s customers, patients, and staff to enter the virtual world using their personal devices equipped with camera, microphone and speakers and without the need of any VR/MR headsets. Thus, making healthcare services more accessible and simpler.

Objective (4): Enhance the integration of the real, virtual, and digital world for customer services for Emirates Health ServicesEHS services.

Objective (5): Offer patients and customers the convenience to book an appointment to speak to a doctor from the comfort of their home, without risking their health.

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