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Emergency Services

This service enables patients of all age groups of the community to access emergency health services according to the approved international standards (ESI) 24 hours/7 days per week.

Service Process


Conditions & Requirements

  1. All emergency cases are accepted and served based on the approved traig system, in order of priority

  2. Valid Health Card or valid medical insurance

  3. In the absence of the Emirates ID, a copy of a valid passport is required


FAQ’s

Service completion duration

4 hours


Service Fees

Service fees are based on the classification of the case treated by the medical team:

  • Levels 1 to 2: Free and in the case of presence of a valid health insurance, service fees are applied according to the service pricing guide for non-citizens.
  • Levels 3- 4 to 5: Service charges are applied as per the approved fees.

Service channels

  1. Service Delivery Centers

Target audience

All categories of customers.


Service Limitations

All categories of customers.


Service Provision Timings

  • 24 hours/7 days per week

Department name

Hospitals Department


Main Service

Specialized health care Services


Service Type

Social


Service Classfication

  • G2C

Sector name

Medical Services Sector


Service Code

400-21-001-000


Sub Service Type

Variation


Required Documents

  1. Valid Emirates ID

Service locations

  1. Emirate of Dubai: Kuwait Hospital Dubai, Al Amal Psychiatric Hospital
  2. Emirate of Sharjah: Al Qasimi Hospital, Al Qassimi Hospital for Women and Children, Kuwait Hospital- Sharjah, Khorfakkan Hospital, Al Dhaid Hospital, Kalba Hospital.
  3. Emirate of UAQ: Umm Al Quwain Hospital
  4. Emirate of Fujairah: Fujairah Hospital, Dibba Hospital, Fujairah, Masafi Hospital
  5. Emirate of RAK: Saqr Hospital, Shaam Hospital, Ibrahim Bin Hamad Obaidullah Hospital, Abdullah Bin Omran Obstetrics and Gynecology Hospital

For assistance, get in touch through

info@ehs.gov.ae

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