This service enables patients of all age groups of the community to access emergency health services in accordance with approved international standards (ESI) 24 hours/7 days per week.

Service Process


Conditions & Requirements

All emergency cases are accepted and served based on the approved traig system, in order of priority


FAQ’s

Service completion duration

4 hours


Service Fees

Service fees are based on the classification of the case treated by the medical team:

  • Levels 1 to 2: Free and in the case of presence of a valid health insurance, service fees are applied according to the service pricing guide for non-citizens
  • Levels 3- 4 to 5: Service charges are applied as per the approved fees.

Service channels

  1. Service Delivery Centers

Target audience

Patients (of all ages)


Service Provision Timings

  • 24 hours/7 days per week

Department name

Hospitals Department


Main Service

Specialized Clinics Services


Service Type

Social


Service Classfication

  • G2C

Sector name

Clinical Services Sector


Service Code

400-21-001-000


Sub Service Type

Variation


Required Documents

  1. Valid copy of patient's Emirates ID card

  2. Valid Health Card

  3. In the absence of the above, a copy of a valid passport is required

Service locations

  1. Emirate of Dubai: Kuwait Hospital, Dubai, Al Amal Psychiatric Hospital
  2. Emirate of Sharjah: Al Qasimi Hospital, Al Qassimi Hospital for Women and Children, Kuwait Hospital- Sharjah, Khorfakkan Hospital, Al Dhaid Hospital, Kalba Hospital.
  3. Emirate of UAQ: Umm Al Quwain Hospital
  4. Emirate of Fujairah: Fujairah Hospital, Dibba Hospital, Fujairah, Masafi Hospital
  5. Emirate of RAK: Saqr Hospital, Shaam Hospital, Ibrahim Bin Hamad Obaidullah Hospital, Abdullah Bin Omran Obstetrics and Gynecology Hospital

For assistance, get in touch through

info@ehs.gov.ae

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