Alert:

We would like to inform you that Ajman Specialty Dental Center will be closed on Friday, January 2, 2026, due to maintenance work, and services will resume at the center on Monday, January 5, 2026.

We would like to inform you that Shees Health Center will be inaugurated and will start receiving patients from Wednesday, Decenber 2025.

We would like to inform you that Al-Khalibiya Health Center will be inaugurated and will start receiving patients from Wednesday, 26 November 2025.

We would like to inform you that the services of Falaj Al Mualla Physiotherapy Center have been suspended and the center has been closed since May 2025.

We would like to inform you that Al-Khalibiya Health Center will be temporarily closed, starting from Sunday, November 9, 2025, until further notice, as part of our efforts to improve services and ensure the quality of their delivery. Services will be transferred to Al-Halah Health Center.

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Family Medicine Services

This services enables patients to have a comprehensive clinical and preventive consultation healthcare service provided by family physician in the primary healthcare centers. This will ensure comprehensive care for the individual and the family.

Service Process

  • 1

    log in with your UAE PASS account

  • 2

    Book a medical appointment

  • 3

    Arrive at the center 20 minutes before the appointment and check in through the Customer Happiness Center.

  • 4

    Pay fees if required.

  • 5

    Document the patient's vital signs and initial nursing assessment

  • 6

    Evaluate and diagnose the case by the treating physician

  • 7

    Perform the necessary laboratory tests and examinations as needed

  • 8

    Visit the pharmacy to obtain medications as needed

  • 9

    Schedule a follow-up appointment as needed


Conditions & Requirements

Valid Health Card


FAQ’s

Service completion duration

15 - 30 minutes


Service Fees

UAE local with valid health card

  • for free .

UAE local without a valid health card AED

  • 50 AED .

Expatriates with a valid health card

  • 100AED .

Expatriates without a valid health card

  • 100 AED .

Service channels

  • Call Center
  • EHS Website
  • EHS Application
  • Service Centers (Primary Healthcare Centers)

Target audience

All categories of customers


Service Limitations

All categories of customers


Service Provision Timings


Service Type

Social


Sub Service Type

Variation


Required Documents

  1. Valid Emirates ID.

Service locations


For assistance, get in touch through

Call: 800 8877

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