Patient Services​

Issue of a Health Card

About the Service

This service enables patients to apply for a health card, which entitles the owner to receive health and treatment services at EHS health facilities.


Users Who Used This Service

Service Process

  • 1

    Register in the digital-services and make user name and password (If not yet registered), and login "In case of using the digital channels"

  • 2

    Create the application through the smart service in printing or electronic service centers for individuals / or service centers

  • 3

    Pay the service fee.

  • 4

    The employee concerned at the Health Registration department will verify the application.

    The application is verified by the health registration employee

  • 5

    If the application is approved, the applicant will be notified via an SMS.

  • 6

    Once approved, the applicant can begin to benefit from the service.

  • 7

    In case of non-approval or rejection of the application, a user may modify the request and re-submit it for approval.

Service Fees

UAE citizens: 20 AED.

GCC citizens: as follows

  • 20 AED (GCC Resident)
  • 50 AED (GCC Visitor) "The Card Validity is 1 year

Other Fees:

  • 15 AED Smart Application Fees
  • Payment by other cards (such as Visa or Mastercard, apple pay, Samsung pay, google pay ): 0.68% will apply.

Service completion duration

5 minutes

Target audience

All categories of individual patients who need health services in EHS health facilities.

Service Limitations

Health Card use is limited to EHS health facilities

Service channels

  • Service Delivery Centers
  • EHS Website
  • Typing Centers

Service Provision Timings

Conditions & Requirements

General Terms and Conditions:

  • The ID must be valid at the time of health card application.

  • An electronic health card is issued, whether upon submitting a new application or upon renewal, and it is linked to the Emirates ID card, bearing in mind that the validity of the health card is not linked to the validity of the national identity card.

  • The user can renew the health card within a month before its expiry.

  • An individual user can submit 10 transactions per year, where he registers his name, identity, phone number, and e-mail, and upon registration, sent to him to activate the account

  • The health card for citizens and UAE citizens of the GCC countries is valid for 4 years, while the health card for Non UAE citizens is valid for one year.

  • Only one card is issued per person.

  • The validity of the Health Card may not match the remaining validity of the ID card, however the ID card must be valid when applying for the Health Card.

Terms related to the new-born:

  • It is possible to register and issue a health card for newborns up to three months using the registration number on the birth notification or the birth certificate instead of the identity card.

Conditions and requirements for children of female citizens:

  • Children of female citizens are considered under the category of UAE citizens.

Special conditions and requirements for the husband/wife of a citizen:

  • The citizen’s wife/husband must be on his sponsorship and registered in the family book. Otherwise, a marriage continuity certificate that does not exceed six months is to be submitted to fulfill the eligibility conditions on a citizen’s health card..

  • In case of the husband/wife’s death or divorce, a citizen’s health card is not issued

Department name:

Finance & Budgeting Department

Sector name

Finance & Support Services Sector

Main Service

Health Cards

Service Code


Service Type


Sub Service Type


Service Classfication



User Guides

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf 1762 KB

Service Rating

Average rating : From 0 users

Required Documents

  • The following is an explanation of the documents according to the nature of the customers:

  • (1) UAE Citizens, GCC Citizens, and Non UAE Citizen of other nationalities:

    A valid Emirates ID

  • (2) The husband/wife of UAE citizen:

    • A valid residence permit for the husband/wife (except for the GCC citizens).
    • A valid Emirates ID for the foreign husband/ wife.
    • A valid Emirates ID for the uae citizen husband wife.
    • A valid passport for both the foreign husband/wife and the uae citizen husband/wife.
    • Marriage contract or marriage continuity certificate that does not exceed 6 months if more than one year has passed since the marriage contract.
    • Family book for the UAE national husband/wife.
  • (3) Children of the UAE female citizens:

    • The birth certificate
    • A valid Emirates ID for the son/daughter
    • A valid passport for the son/daughter.
    • A valid Emirates ID for the mother
    • A valid passport for the mother.
    • Proof of non-marriage and non-work for children over 18 years old
    • Family book "Khulasat Al Qaid" (for the mother)
  • (4) Parents (parents) of citizens:

    • A valid residence permit (father/mother) (except for citizens of the GCC)
    • A valid Emirates ID (father/mother)
    • Valid passport (father/mother)
    • Dependency certificate or kinship certificate (father/mother)
    • Valid Emirates ID (son)
    • Valid passport (son)
    • Birth certificate (son).
    • Family book "Khulasat Al Qaid" (for the son)
  • (5) Newborns:

    • Birth certificate.
    • Father's passport.
    • Mother's passport.
    • The father's Emirates ID.
    • The mother's Emirates ID.
    • Father's residence permit.
    • Mother's residence permit.

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Issue of a Health Card

Video tutorial of applying for this service

Video tutorial of applying for this service

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