Patient Services​

Issue of a Health Card for people of determination

About the Service

This service enables the people of determination from residents/ expatriates to submit a request to issue a health card that entitles its holder to obtain free medical services from EHS.


Users Who Used This Service

View FAQ Click here

Service Process

  • 1

    Register in the digital-services by UAE PASS

  • 2

    Create an application for obtaining a health card for people of determination.

  • 3

    The application is checked by the concerned Medical Committee

  • 4

    In case of approval, a text message will be sent to the customer with the approval.

  • 5

    Pay the service associated fee.

  • 6

    The customer can benefit from the service after obtaining the approval of the Medical Committee for the Disabled and completing the payment.

Service Fees

AED 50

Other Fees:

  • 15 AED Smart Application Fees
  • Bank service charge
  • Additional charges will apply in case submitting the application through typing center channel

Service completion duration

8 working days, extendable as follows:

  1. Applying for the service: 3 minutes
  2. Showing the report to the concerned medical committee: 7 working days extendable
  3. Issuance of Health Card: 5 minutes

Target audience

Patients (people of determination) from expatriates/ residents

Service Limitations

This service is limited to the individuals from people of determination from residents/ expatriates from all nationaloties, and can be used in health facilities of EHS.

Service channels

  • EHS Website
  • Typing Centers

Service Provision Timings

  • Website: 24 hours/7 days a week

Conditions & Requirements

The medical committee should approve the medical report.

The validity period of the health card is one year from the date of its issuance.

The identity card must be valid when submitting an application for a health card.

An E-health card is issued, whether new or renewed, and is linked to the Emirates ID card. The validity of the health card is not linked to the validity of the Emirates ID card.

Health Cards may be renewed no more than one month before the expiration date.

An individual user can submit 10 transactions during the year, either for himself or any family members, by Login to the service via UAE PASS

This card is available to people of determination from expatriates of other nationalities only. The UAE national may benefit from the same health services as soon they obtain the regular health card."

Department name:

Finance & Budgeting Department

Sector name

Finance & Support Services Sector

Main Service

Health Cards

Service Code


Service Type


Sub Service Type


Service Classfication


User Guides

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf 5047 KB

Service Rating

Average rating : From 0 users

Required Documents

  • Copy of valid Emirates ID card

  • A copy of a valid passport.

  • A valid residence copy.

  • A medical report issued by a government medical facility that does not exceed 3 months.

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Issue of a Health Card for people of determination

Video tutorial of applying for this service

Video tutorial of applying for this service

Service locations

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