Alert:

We would like to inform you that Al-Khalibiya Health Center will be temporarily closed, starting from Sunday, November 9, 2025, until further notice, as part of our efforts to improve services and ensure the quality of their delivery. Services will be transferred to Al-Halah Health Center.

We would like to inform you that Al Salama Health Center will be temporarily closed from Friday, 10 October 2025 until Sunday, 12 October 2025. During this period, Al Khazan Health Center will be open instead, according to the following schedule: Friday: 7:30 AM – 12:00 PM, 17:00 PM – 22:00 PM Saturday & Sunday: 8:00 AM – 13:00 PM, 17:00 PM – 22:00 PM

We would like to inform you that Falaj Al Mualla Health Center – Umm Al Quwain has been transferred to the Initiatives of the UAE President, may Allah protect him, and is no longer under the facilities of Emirates Health Services.

We would like to inform you that radiology services at Al Madam Health Center will be temporarily suspended due to maintenance work and will be notified of any updates regarding the resumption of service later.

We would like to inform you that Al Quoz Center will operate in a trial opening phase from July 21 to 25, 2025 (Monday to Friday | 9:00 AM to 5:00 PM) and the official launch of the center is scheduled for 28th July 2025.

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Request for a Medical Report

This service allows customers to request a medical report that provides a clear overview of their health conditions and status based on the medical services received from EHS healthcare facilities.

Service Process

  • 1

    Online

    • log in with your UAE PASS account.
    • Submit the request and pay the fees.
    • Receive the medical certificate through the patient portal.
  • 2

    In-Person

    • Visit the center with the required documents.
    • Check in through the Customer Happiness Center.
    • Submit the request and pay the fees.
    • Receive the medical certificate through the patient portal.

Conditions & Requirements

The customer or their authorized legal guardian should submit the service application


FAQ’s

Service completion duration

5 working days


Service Fees

AED 50


Service channels

  • Service Delivery Centers
  • EHS Website
  • EHS Application

Target audience

All categories of customers.


Service Limitations

To apply via the digital channels, the EHS website and the smart application for visits that do not exceed 6 months for the Outpatient Specialized Clinics Services, and for Inpatient Services for a period that does not exceed two years, and for periods that exceed this period, to apply the customer need to visit the Customer Happiness Centers for the facilities in which the customer took the service


Service Provision Timings


Sub Service Type

Variation


User Guides

  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

  1. Valid Emirates ID

Service locations

  • Emirate of Dubai: Al Kuwait Hospital, AlAmal hospital Psychiatric Hospital
  • Emirate of Sharjah: Al Qassimi Hospital, Al Qassimi Hospital for Women and Children, Kuwait Hospital Sharjah, Khorfakkan Hospital, Al Dhaid Hospital, Kalba Hospital.
  • Emirate of Umm Al Quwain: Umm Al Quwain Hospital
  • Emirate of Ras Al Khaimah: Saqr Hospital, Shaam Hospital, Ibrahim Bin Hamad Obaidullah Hospital, Obaidallah Geriatric Hospital, Abdullah Bin Omran Obstetrics and Gynecology Hospital.
  • Emirate of Fujairah: Fujairah Hospital, Dibba Hospital, Masafi Hospital.

For assistance, get in touch through

Provide Reference data (Government Entities)

provided to government Entities only by providing reference data for service beneficiaries

https://www.ehs.gov.ae/en/services/partnership-management-system

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