Alert:

We would like to inform you that Shees Health Center will be inaugurated and will start receiving patients from Wednesday, Decenber 2025.

We would like to inform you that Al-Khalibiya Health Center will be inaugurated and will start receiving patients from Wednesday, 26 November 2025.

We would like to inform you that the services of Falaj Al Mualla Physiotherapy Center have been suspended and the center has been closed since May 2025.

We would like to inform you that Al-Khalibiya Health Center will be temporarily closed, starting from Sunday, November 9, 2025, until further notice, as part of our efforts to improve services and ensure the quality of their delivery. Services will be transferred to Al-Halah Health Center.

We would like to inform you that Al Salama Health Center will be temporarily closed from Friday, 10 October 2025 until Sunday, 12 October 2025. During this period, Al Khazan Health Center will be open instead, according to the following schedule: Friday: 7:30 AM – 12:00 PM, 17:00 PM – 22:00 PM Saturday & Sunday: 8:00 AM – 13:00 PM, 17:00 PM – 22:00 PM

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Request for a Medical Report

This service allows customers to request a medical report that provides a clear overview of their health conditions and status based on the medical services received from EHS healthcare facilities.

Service Process

  • 1

    Online

    • log in with your UAE PASS account.
    • Submit the request and pay the fees.
    • Receive the medical certificate through the patient portal.
  • 2

    In-Person

    • Visit the center with the required documents.
    • Check in through the Customer Happiness Center.
    • Submit the request and pay the fees.
    • Receive the medical certificate through the patient portal.

Conditions & Requirements

The customer or their authorized legal guardian should submit the service application


FAQ’s

Service completion duration

5 working days


Service Fees

AED 50


Service channels

  • Service Delivery Centers
  • EHS Website
  • EHS Application

Target audience

All categories of customers.


Service Limitations

To apply via the digital channels, the EHS website and the smart application for visits that do not exceed 6 months for the Outpatient Specialized Clinics Services, and for Inpatient Services for a period that does not exceed two years, and for periods that exceed this period, to apply the customer need to visit the Customer Happiness Centers for the facilities in which the customer took the service


Service Provision Timings


Sub Service Type

Variation


User Guides

  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

  1. Valid Emirates ID

Service locations

  • Emirate of Dubai: Al Kuwait Hospital, AlAmal hospital Psychiatric Hospital
  • Emirate of Sharjah: Al Qassimi Hospital, Al Qassimi Hospital for Women and Children, Kuwait Hospital Sharjah, Khorfakkan Hospital, Al Dhaid Hospital, Kalba Hospital.
  • Emirate of Umm Al Quwain: Umm Al Quwain Hospital
  • Emirate of Ras Al Khaimah: Saqr Hospital, Shaam Hospital, Ibrahim Bin Hamad Obaidullah Hospital, Obaidallah Geriatric Hospital, Abdullah Bin Omran Obstetrics and Gynecology Hospital.
  • Emirate of Fujairah: Fujairah Hospital, Dibba Hospital, Masafi Hospital.

For assistance, get in touch through

Provide Reference data (Government Entities)

provided to government Entities only by providing reference data for service beneficiaries

https://www.ehs.gov.ae/en/services/partnership-management-system

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