Alert:

The Service of “Medical Fitness” will be Temporarily Stopped for Maintenance Activity on Tuesday, 11 June 2024 from 9:00 PM till 9:30 PM

The residency medical examination service will be permanently closed at the Ajman Public Health Center starting on June 3, 2024. You can go to the Mushairef Center or Al Nuaimiya Center for the residency medical examination.

The residency medical examination service will be permanently closed at the Fujairah Public Health Center starting June 3, 2024. You can go to the Al Amal Center or the Mena Tower Center for the residency medical examination.

Dear customers, the residency medical examination service will be permanently closed at the following public health centers: (Ajman, Ras Al Khaimah, Umm Al Quwain, and Fujairah), starting from June 3, 2024.

The residency medical examination service will be permanently closed at the Umm Al Quwain Public Health Center, starting June 3, 2024. You can go to Al Mudar Center for the residency medical examination.

Request to Appeal Against the Decision of Medical Liability Committee

This service enables the medical complainants and the defendant practitioners to submit their requests to appeal or grievance against the decision of the Medical Liability Committee. These requests will be reconsidered by the Supreme Committee for Medical Liability, whose decision will be final.

Service Process


Conditions & Requirements

The Grievance/ Appeal letter must be reported within a period not exceeding 30 days from the date of the legal notification.

The Grievance/ letter can be filed by the patient, his/her parents, first degree relatives or the person assigned by the patient or his/her family or by the practitioner complained against.

The Grievance/ appeal details must be clear, with name, address and contact details of the complainant must be clearly stated.

The reason of grievance/ appeal must be clearly stated, and Medical reports should be attached.

The decree issued by the supreme liability committee is final.


FAQ’s

Service completion duration

6 Months


Service Fees

5000 AED


Service channels

  1. EHS Website

Target audience

The complainants and the defendant practitioners


Service Limitations

The service of appeal request will be accepted within a maximum of 30 days from the date of receiving the response of the Medical Liability Committee.


Service Provision Timings

  • Website: The services is available 24/7.

Department name

Governance & Risk Management Department


Main Service

Complaints and Medical Liability


Service Type

Transactional


Service Classfication

  • G2C

Sector name

Director General Sector


Service Code

400-19-006-001


Sub Service Type

Auxiliary


Required Documents

  1. Complainant or the practitioner complained against

  2. Available medical reports

Service locations

  1. Medical Liability Section - EHS
  2. Investigative authority (prosecution or police)
  3. Competent courts

For assistance, get in touch through

Call: 800 8877

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