The complianant and the defendant practioner may submit appeal request.
Request to Appeal Against the Decision of Medical Liability Committee
This service enables the medical complainants and the defendant practitioners to submit their requests to appeal or grievance against the decision of the Medical Liability Committee. These requests will be reconsidered by the Supreme Committee for Medical Liability.
Service Process
- 1
log in with your UAE PASS account.
- 2
Submits the Grievance/ appeal letter
- 3
The necessary requirements are ensured to be met in the grievance/ appeal letter with the related documents.
- 4
Receive the link to Pay fees if required.
- 5
Informed that the case has been investigated and the necessary action taken.
- 6
After study the case the customer will be informed about the supreme committee decree.
Conditions & Requirements
- The Grievance/ Appeal letter must be reported within a period not exceeding 30 days from the date of the legal notification.
- The Grievance/ letter can be filed by the patient, his/her parents, first degree relatives or the person assigned by the patient or his/her family or by the practitioner complained against.
- The Grievance/ appeal details must be clear, with name, address and contact details of the complainant must be clearly stated
- The reason of grievance/ appeal must be clearly stated, and medical reports should be attached
FAQ’s
Service completion duration
6 Months
Service Fees
5000 AED
Service channels
- EHS Website
Target audience
The complainants(Patients'&Patients 1st degree relatives&representatives)
Defendant practitioners
Service Limitations
The service is limited to medical complainants and the defendant practitioners may submit appeal requests.
Service Provision Timings
- 24/7
Service Type
Transactional
Sub Service Type
Auxiliary
Required Documents
- Valid Emirates ID
- Available medical reports
Service locations
- EHS Website
For assistance, get in touch through
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