Alert:

We would like to inform you that Ajman Specialty Dental Center will be closed on Friday, January 2, 2026, due to maintenance work, and services will resume at the center on Monday, January 5, 2026.

We would like to inform you that Shees Health Center will be inaugurated and will start receiving patients from Wednesday, Decenber 2025.

We would like to inform you that Al-Khalibiya Health Center will be inaugurated and will start receiving patients from Wednesday, 26 November 2025.

We would like to inform you that the services of Falaj Al Mualla Physiotherapy Center have been suspended and the center has been closed since May 2025.

We would like to inform you that Al-Khalibiya Health Center will be temporarily closed, starting from Sunday, November 9, 2025, until further notice, as part of our efforts to improve services and ensure the quality of their delivery. Services will be transferred to Al-Halah Health Center.

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This service provides individuals or organizations with answers and responses to their queries and provides clarification about various aspects related to EHS' scope of work, including the services provided, service provision locations, the status of transactions and general inquiries about EHS functions. EHS responds to all the inquiries.

Service Process

  • 1

    log in with your UAE PASS account.

  • 2

    Submits suggestion.

  • 3

    Responding to customer inquiries.


Conditions & Requirements

  1. Inquiries submitted are limited to those related to the scope of work of the Emirates Health Services Corporation.

  2. The Corporation is committed to maintaining the confidentiality of the information provided by the customer

  3. Text of the inquiry and its details in case of using email, website, online chat, or social media sites to submit the inquiry.


FAQ’s

Service completion duration

1 Working day


Service Fees

Free


Service channels

  • Service Delivery Centers
  • Call Center
  • Email
  • EHS Website
  • Customer Happiness Centers
  • Live Chat
  • Social Media Channels

Target audience

All categories of customers.


Service Limitations

Inquiries should be related to EHS's scope of work.


Service Provision Timings

  • Service centers according to their work
  • Other channels: 24/7

Service Type

Transactional


Sub Service Type

Variation


Required Documents

  1. Valid Emirates ID

Service locations


For assistance, get in touch through

info@ehs.gov.ae

Provide Reference data (Government Entities)

Customers can inquire about the other organizations that accessed their health card reference data in EHS via

https://services.ehs.gov.ae/SSO/EnquiryHistory

Related Services

Submit Complaints

This service enables customers to submit their complaints and feedback on various topics related to the services provided by EHS, staff, service provision methods, the work environment, etc. The complaints/feedback usually come as a result of failure to obtain a required service, non-compliance with the standards, or employees' behavior. EHS evaluates each complaint and takes the appropriate action.

Start Service
Submit Suggestions

This service enables customers to submit their suggestions and ideas on various aspects related to EHS's scope of work, including the services provided, services provision methods, the work environment, or the employees. EHS studies and evaluate these suggestions and responds to the customers.

Start Service
Submit Medical Complaints

This service enables patients, their relatives or their representatives to submit medical complaints related to diagnosis, treatment or other medical procedures received in EHS hospitals and healthcare or specialized centers.

Start Service

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