Patient Services​

Mobile Healthcare

About the Service

This service enables elderly people and people of determination who do not have access to health services to have the healthcare services in their homes. This service enhance their sense of safety and support in a family-like environment while maintaining their dignity and privacy. This service also reduces the burden on hospitals and the complications of chronic diseases.


Users Who Used This Service

View FAQ Click here

Service Process

  • 1

    Register in the digital-services, create user name and password (If not yet registered), and login

  • 2

    The customer submits the required documents.

  • 3

    An appointment will be made for the team concerned to visit the home of the patient/service recipient to assess the situation

  • 4

    The patient and his/her family will be informed of the acceptance or rejection of the patient along with the reasons

  • 5

    In the event of acceptance, the patient or guardian (if not capable) must sign an acknowledgment of the home healthcare

  • 6

    A schedule of home visits will be determined for those accepted

Service Fees

Fees are determined according to the case, apprpoved regulations and the procedures implemented

Service completion duration

15 working days

Target audience

Patients, people of determination, and aged citizens of the UAE

Service Limitations

This service is limited to UAE nationals from patients, elderly people, and people of determination who have the eligibility

Service channels

  • Service Delivery Centers
  • EHS Website
  • EHS Application

Service Provision Timings

Conditions & Requirements

This service is restricted to UAE citizens who are eligible for the home healthcare program as follows:

  • Those who for whom it is difficult to access health services due to problems with movement or paralysis

  • Bedridden people who need continuous health monitoring

  • Patients with mental and intellectual illnesses who require home healthcare

  • The patient or his/her guardian (if not capable) must sign an acknowledgment of home healthcare services

Department name:

Primary Healthcare Department

Sector name

Clinical Services Sector

Main Service

Community Outreach Services

Service Code


Service Type


Sub Service Type


Service Classfication


User Guides

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf 460 KB

Service Rating

Average rating : From 0 users

Required Documents

  • A valid Health Card

  • A valid Emirates ID card

  • A detailed medical report stating the medical condition

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 Mobile Healthcare

Video tutorial of applying for this service

Video tutorial of applying for this service

Service locations

  • The service is available at the following primary healthcare centers:
  • Emirate of Fujairah: Kholaybiyah Health Center, Al Faseel Family Health Promotion Centre
  • Emirate of Ras Al Khaimah: Julphar Health Center, Al Manaie Health Center, Ras Al Khaimah Health Center, Saif Bin Ali Health Center
  • Emirate of Ajman: Mushairef Health Center, Al Hamedia Health Center, Al Manama Health Center, Muzairea Health Center

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