Alert:

We would like to inform you that Falaj Al Mualla Health Center – Umm Al Quwain has been transferred to the Initiatives of the UAE President, may Allah protect him, and is no longer under the facilities of Emirates Health Services.

We would like to inform you that radiology services at Al Madam Health Center will be temporarily suspended due to maintenance work and will be notified of any updates regarding the resumption of service later.

We would like to inform you that Al Quoz Center will operate in a trial opening phase from July 21 to 25, 2025 (Monday to Friday | 9:00 AM to 5:00 PM) and the official launch of the center is scheduled for 28th July 2025.

We would like to inform you that the schedule for healthy children's vaccinations at Wadi Al Helo Health Center will be changed starting from August 1, 2025. Vaccinations will be available every Tuesday and Thursday from 08:00 AM to 02:30 PM.

We would like to inform you that weekend shifts will be transferred from Qidfa Health Center to Mirbah Health Center starting from June 27, 2025, until further notice.

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This services enables patients to have a comprehensive clinical and preventive consultation healthcare service provided by family physician in the primary healthcare centers. This will ensure comprehensive care for the individual and the family.

Service Process

  • 1

    log in with your UAE PASS account

  • 2

    Book a medical appointment

  • 3

    Arrive at the center 20 minutes before the appointment and check in through the Customer Happiness Center.

  • 4

    Pay fees if required.

  • 5

    Document the patient's vital signs and initial nursing assessment

  • 6

    Evaluate and diagnose the case by the treating physician

  • 7

    Perform the necessary laboratory tests and examinations as needed

  • 8

    Visit the pharmacy to obtain medications as needed

  • 9

    Schedule a follow-up appointment as needed


Conditions & Requirements

Valid Health Card


FAQ’s

Service completion duration

15 - 30 minutes


Service Fees

UAE local with valid health card

  • for free .

UAE local without a valid health card AED

  • 50 AED .

Expatriates with a valid health card

  • 100AED .

Expatriates without a valid health card

  • 100 AED .

Service channels

  • Call Center
  • EHS Website
  • EHS Application
  • Service Centers (Primary Healthcare Centers)

Target audience

All categories of customers


Service Limitations

All categories of customers


Service Provision Timings


Service Type

Social


Sub Service Type

Variation


Required Documents

  1. Valid Emirates ID.

Service locations


For assistance, get in touch through

Call: 800 8877

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