Alert

Patient Services​

Book a Medical Appointment

About the Service

This service enables customers to schedule an appointment with a doctor at any of the primary healthcare centers and hospitals of the Emirates Health Services, as well as to manage, reschedule or cancel appointments

2420

Users Who Used This Service

Service Process

  • 1

    Via digital services channels:

    • Register in the digital-services, create user name and password (If not yet registered), and login

    • Check the list of available appointments at the health facility concerned

    • Schedule an appropriate appointment

    • Manage the appointment by modifying or canceling it

    • The appointment will be confirmed via email or SMS message

  • 2

    Via other channels

    • The available appointments are reviewed by the assisting employee

    • The opinion and consent of the patient is taken on the most suitable appointment

    • The appointment will be confirmed via email or SMS message

Service Fees

Free

Service completion duration

2 - 5 minutes

Target audience

Patients (of all ages)

Service Limitations

Booking appointments for hospitals and outpatient clinics requires transfer from the Primary Healthcare Centers or Emergency departments or hospital inpatient department or other EHS hospitals

Service channels

  • Call Center
  • EHS Website
  • EHS Application
  • Service Centers (Primary Healthcare Centers)

Service Provision Timings

Conditions & Requirements

There are no requirements and the service enables patients to book appointments in a fast and easy way. * Appointments in specialized hospitals and Outpatient clinics require a referral from a primary healthcare or emergency departmentsor other EHS hospitals.

Appointments in specialized hospitals and clinics require a referral from a primary healthcare or emergency center

Department name:

Hospitals Department

Sector name

Clinical Services Sector

Main Service

Health Registration and Medical Records

Service Code

400-15-001-000

Service Classfication

G2C

User Guides

Please check the user guide (PDF) for using the system in order to apply for the service.

Download
pdf 478 KB

Service Rating

Average rating : From 0 users

Required Documents

  • To book an appointment via the Customer Happiness Center in EHS health facilities, a copy of the patient's valid ID or the patient's health file number.

  • To book via digital channels via EHS website or EHS smart application you need to registering via the UAE pass

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Book a Medical Appointment

Video tutorial of applying for this service

Video tutorial of applying for this service

Service locations

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