Patient Services​

Book a Medical Appointment

  • Service completion duration:

    2 - 5 minutes

  • Users Who Used This Service


  • Service channels:

    Call Center

    EHS Website

    EHS Application

    Service Centers (Primary Healthcare Centers)

  • Target audience

    Patients (of all ages)

Service Rating
Average rating : From 0 users

This service enables customers to schedule an appointment with a doctor at any of the primary healthcare centers and hospitals of the Emirates Health Services, as well as to manage, reschedule or cancel appointments

Department name:
Hospitals Department
Sector name:
Clinical Services Sector
Main Service:
Health Registration and Medical Records
Service Code:
Service Type:
Sub Service Type:
Service Classfication:

  • There are no requirements and the service enables patients to book appointments in a fast and easy way
  • Appointments in specialized hospitals and clinics require a referral from a primary healthcare or emergency center

Booking appointments for hospitals and outpatient clinics requires transfer from the Primary Healthcare Centers of Emergency departments

No, an appointment at a specialized hospital or clinic requires a referral from a primary healthcare or emergency center"

  • Method 1

    If the healthcare file is available in the system, you can register directly

  • Method 2

    • Visit the healthcare center or hospital you visit most frequently. Ask your healthcare registration/reception officer to send you an invitation

    • Inform the employee of your email address and provide the last 4 digits of your national ID number. (The last 4 digits of your national ID is the answer to the secret question required to activate your access to the portal.)

    • The invitation will be sent to your e-mail address and you must follow the steps described in the mail to register in the Smart Patient Portal

    • If you do not find the e-invitation in your inbox, kindly check your junk email folder. If the e-invitation is not found, call the healthcare center or hospital

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Service Fees

  • Free

Required Documents

  • Copy of patient's valid ID

  • Health file number

Service locations

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