Notes & Suggestion

Submit Suggestions

About the Service

This service enables customers to submit their suggestions and ideas on various aspects related to EHS's scope of work, including the services provided, services provision methods, the work environment, or the employees. EHS studies and evaluate these suggestions and responds to the customers.

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Service Process

  • 1

    The customer submits his/her suggestion through the available channels

  • 2

    The suggestion is assessed, classified, and submitted to the specialized business entity. The customer might be contacted for further details

  • 3

    The suggestion is investigated; then the customer will be informed of any decisions

  • 4

    If the suggestion is accepted, an implementation plan is created

  • 5

    The best suggestions that are implemented are recognized and honored

Service Fees


Service completion duration

Within 14 working days

Target audience

The service is available for all categories of customers

Service Limitations

Suggestions shall be related to the EHS scope of work.

Service channels

  • Service Delivery Centers
  • Call Center
  • Email
  • EHS Website
  • Live Chat
  • Social Media Channels

Service Provision Timings

  • Service Provision Centers: during working hours
  • Other channels: available 24 hours/7 days a week

Conditions & Requirements

There are no conditions/requirements for submitting suggestions by customers

Suggestions shall be related to the EHS scope of work. For suggestions/ideas out of EHS scope, the customer will be directed to the entity concerned

EHS is committed to maintaining the confidentiality of information submitted by customers

Department name:

Customer Happiness Department

Sector name

Finance & Support Services Sector

Main Service

Customer Care

Service Code


Service Type


Sub Service Type


Service Classfication




Service Rating

Average rating : From 0 users

Required Documents

  • The required information includes:

    • Customer name

    • Customer contact number or email address

    • The suggestion details when using email, website, live chat or social media channels

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Submit Suggestions

Service locations

  • Call Center: 8008877
  • Healthcare Facilities in the UAE available through the following links:
  • Email:
  • EHS website
  • Live Chat available through the website
  • EHS social media channels

For assistance, get in touch through

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