EHS hospitals & health centers will operate during the UAE 52st national day holiday according to those timings: Click here
Our valued client, Al Rams Health Center in Ras Al Khaimah has been reopened.
The following Health Center have been reopened: Alfaseel Family Health Promotion - Fujairah, Alnahwa Health Center - Sharjah, Shees Health Center - Sharjah, Shawka Health Center - Sharjah, Wadi Esfini - Ras Al Khaimah, From November 20, 2023
Alfaseel Family Health Promotion Center in Fujairah and Alnahwa Helth Center in Sharjah have been closed from November 6, 2023 until further notice, You can go to the alternative health centers: Al Lulueyah Health Center in Sharjah - Kalba Health Center - Murishid Health Center in Fujairah - Al Madina Health Center in Fujairah)
Our valued clients, We announce the partial closure of Musheirif Health Center Temporarily and for 3 months The Children growth and vaccination follow-up, antenatal care and general medicine will be transferred to Obaid Al Helo Center
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This service enables customers to submit their suggestions and ideas on various aspects related to EHS's scope of work, including the services provided, services provision methods, the work environment, or the employees. EHS studies and evaluate these suggestions and responds to the customers.
The customer submits his/her suggestion through the available channels
The suggestion is assessed, classified, and submitted to the specialized business entity. The customer might be contacted for further details
The suggestion is investigated; then the customer will be informed of any decisions
If the suggestion is accepted, an implementation plan is created
The best suggestions that are implemented are recognized and honored
Within 14 working days
The service is available for all categories of customers
Suggestions shall be related to the EHS scope of work.
There are no conditions/requirements for submitting suggestions by customers
Suggestions shall be related to the EHS scope of work. For suggestions/ideas out of EHS scope, the customer will be directed to the entity concerned
EHS is committed to maintaining the confidentiality of information submitted by customers
Customer Happiness Department
Finance & Support Services Sector
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The Emirates Health Services has implemented an integrated system that handles all suggestions. All employees have signed non-disclosure agreements and they are also monitored for their levels of compliance and dedication to implementing the system.
Customers can currently file their suggestions or opinions in either Arabic or English, however more language options will be provided in the future.