We would like to inform you that Al-Munaie Health Center will be temporarily closed on Saturday, May 3, 2025, from 10:00 PM to 12:00 AM, due to maintenance work.
We would like to inform you of the opening of the Orthopedic Clinic at Kuwait Hospital Dubai.
We would like to inform you that the job examination service, vaccination service, and dental clinic at Al Salamah Health Center - Umm Al Quwain - have been suspended during the maintenance period, starting from Friday, April 7, 2025, until further notice.
We would like to inform you that the laboratory working hours at Al Aweer Health Center are from Monday to Thursday (7:30 AM - 3:15 PM) and on Friday (7:30 AM - 11:30 AM).
We would like to inform you that the services of Marbah Health Center will be transferred during the weekends to Qidfa Health Center (Saturdays 5pm - 10pm, Sundays 8am - 1pm and 5pm - 10pm) on a permanent basis.
Other languages
The list of “Other languages” listed above use Google Translate to create an automated translation of content for the purpose of display. Accuracy of automated content translation is not guaranteed.
We would like to hear your openion on our new design
Would you like to explore our latest page design? You have to option to revert to the previous version at any time
This service enables customers to submit their suggestions and ideas on various aspects related to EHS's scope of work, including the services provided, services provision methods, the work environment, or the employees. EHS studies and evaluate these suggestions and responds to the customers.
Registration via digital identity.
The customer submits the proposal through one of the available channels.
The competent authority is determined and it is ensured that the information provided is sufficient. The proposer may be contacted to obtain more details if necessary.
The proposal is studied and the proposer is informed of the study result.
The proposal is implemented if the application is approved and a plan is developed for implementation.
The Emirates Health Services has implemented an integrated system that handles all suggestions. All employees have signed non-disclosure agreements and they are also monitored for their levels of compliance and dedication to implementing the system.
Customers can currently file their suggestions or opinions in either Arabic or English, however more language options will be provided in the future.
14 working days
Free
All categories of customers.
Suggestions shall be related to the EHS scope of work.
Customer Happiness Department
Customer Care
Transactional
Finance & Support Services Sector
400-35-001-000
Variation
This service enables patients, their relatives or their representatives to submit medical complaints related to diagnosis, treatment or other medical procedures received in EHS hospitals and healthcare or specialized centers.
This service enables customers to submit their complaints and feedback on various topics related to the services provided by EHS, staff, service provision methods, the work environment, etc. The complaints/feedback usually come as a result of failure to obtain a required service, non-compliance with the standards, or employees' behavior. EHS evaluates each complaint and takes the appropriate action.
This service enables the medical complainants and the defendant practitioners to submit their requests to appeal or grievance against the decision of the Medical Liability Committee. These requests will be reconsidered by the Supreme Committee for Medical Liability.
Have you used our services at our service center or digitally recently?