Page 8 - Cabinet Resolution No. (40) of 2019 Concerning the Executive Regulations of Federal Decree Law No. (4) of 2016 on Medical

Attachment Annexed to Cabinet Resolution No. (40) of 2019

Concerning the Executive Regulations of Federal Decree Law No. (4) of 2016 on Medical
Liability

Controls and Requirements for Providing Remote Health Services

First: Definitions
Telehealth Consultation: It is defined as a consultation held through the use of information and
communication technologies to offer advice on the best ways to deal with a medical case, and it is
conducted between two physicians or between a physician and a patient in cases where the
physician and the patient are not in the same place.

Telehealth Treatment Prescription: It is defined as prescribing a treatment by the specialized
physician in cases where the physician and the patient are not in the same place through the use of
communication and information technologies following the Telehealth Diagnosis without
conducting clinical examination to the patient or providing telehealth prescription of treatment
based on diagnosis conducted through the traditional clinical way.

Telehealth Diagnosis: It is defined as determining the illness or the patient’s health condition
through the use of communication and information technologies provided by the health care
service provider.

Telehealth Monitoring: It is defined as obtaining the vital signs and observing the patient’s
condition through the use of communication and information technologies provided by the health
care service provider.

Telemedicine Intervention: It is defined as any telehealth intervention made through the use of
communication and information technologies.

Second: Conditions and controls for providing telehealth services

 General controls: They apply to all areas of providing telehealth service
1. Controls of the facility that provides telehealth services:
A facility that provides telehealth services must adhere to the following:
a. Obtaining a license from the Health Authority for the provision of such services;
b. Providing an integrated technical network that guarantees the effective provision of
telehealth as per the standards set by the Health Authority;
c. Providing sufficient bandwidth;
d. Providing alternative methods of communication between the service provider and the
recipient;
e. Provide a backup power system;
f. Providing servers inside the State to store and save information and a backup storage
for it.
g. Providing internet technologies and systems that respond to the requirements of
providing telehealth service;
h. Compliance with high quality standards for telephone and call recording systems;

*In case of any misinterpretation, the Arabic version of this legislation prevails.